First step in fixing Austin Energy’s customer service: ‘We have to really revisit empathy’ >
I once covered a Florida sheriff who told voters: “When you call 911, I want good things to happen.” OK, set aside for a moment the…
Will Amazon’s HQ2 home be the old Motorola campus? >
Austin is cited as one of the key cities for Amazon’s secondary headquarters, known as HQ2, that the company wants to build somewhere in North America.…
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